The Phipps Collective

REVIEW MANAGEMENT & LOCAL MARKETING

You do
the work.
I make sure
it shows.

Your customers already know you do good work. I build the follow-up that helps more people hear about it. Founder-led, from Richmond, Virginia.

Meet Review Engine I'm Spencer. Here's the story.

RICHMOND, VIRGINIA CALIFORNIA ROOTS

ESTABLISHED BUSINESSES.
EARNED REPUTATIONS.01 / P
YOUR GOOGLE LISTING 3132333435 GOOGLE REVIEWS 4.9 MMarcus T.Showed up on time, left the place spotless. JJenna R.Explained everything. No surprises on the bill. DDave & Lori K.Second time using them. Same crew, same result. PPriya S.They asked. So I wrote one. Easy. OWNER REPLIED OWNER REPLIED OWNER REPLIED OWNER REPLIED ILLUSTRATIVE. NAMES AND REVIEWS ARE EXAMPLES.

GOOD WORK. WORTH TALKING ABOUT.

BUILT FOR THE BUSINESSES PEOPLE RELY ON.

ROOFING & HVAC PLUMBING & ELECTRICAL REMODELERS MED SPAS & DENTAL LOCAL SERVICE BUSINESSES

01 / THE LEAD OFFER

More of the reviews
you've already earned.

Most local businesses have a fraction of the Google reviews they've earned. Not because customers were unhappy, but because nobody asked. Review Engine asks every customer, every time, and I answer every review that comes in.

Meet Review Engine.

A check-in after the job. A direct link to your Google listing. One reminder. And a personal reply to every review. $297 a month, one service, one price.

  • Real customers and honest feedback. No bought reviews, ever.
  • The review invitation goes to every customer, happy or not.
  • Personal follow-through, handled by me, not an account manager.
See how Review Engine works
The Phipps Collective diamond markREVIEW
ENGINE

EARNED TRUST. MADE VISIBLE.

02 / FILLING IN THE GAPS

The pieces you need.
The follow-through to match.

Sometimes the missing piece goes beyond reviews. I find what needs attention and help put it to work.

Line icon of linked panels, representing systems

Systems that stick.

Follow-up, workflows, and the everyday structure that keeps good opportunities from getting lost.

Line icon of an envelope, representing messaging

A clearer message.

Plain language that helps people understand what you do, who it's for, and why it matters.

Line icon of a document, representing content

A consistent presence.

Content and social that reflect the quality of your work, with a practical plan for keeping them going.

Spencer Phipps, founder of The Phipps Collective
SPENCER PHIPPS FOUNDER / YOUR POINT OF CONTACT

03 / THE PERSON BEHIND THE PROCESS

California roots.
Richmond home.
Hospitality at heart.

I'm Spencer. Before The Phipps Collective, I spent five years answering Google, Yelp and Facebook reviews every day for multi-location restaurant groups in Southern California. I know what customers write, what owners miss, and what each platform allows.

Today I bring that same care to established local businesses in Richmond. You work directly with me, from figuring out what's missing to keeping the system running.

More about Spencer

GOOD WORK DESERVES TO BE SEEN.

Let's make sure
yours shows.

Fifteen minutes. We'll look at your listing together. If it's not a fit, I'll say so.

Book a conversation